AI-powered voice roleplay that simulates real customer interactions, evaluates performance in real time, and delivers targeted coaching - across your entire dealership network.
Running consistent, high-quality training across hundreds of dealerships and thousands of service advisors is logistically impossible with traditional faculty-led models.
Role-play with a human trainer gives subjective, inconsistent feedback. There is no data, no scoring, no way to track improvement over time.
Technical training covers product knowledge. But the way an advisor greets a customer, shows empathy, or communicates a diagnosis is never measured - and it drives customer satisfaction.
We build an AI that sits inside your Learning Management System and calls your service advisors. It plays the role of a real customer - with a vehicle problem, a level of frustration, and technical questions. The advisor responds. The AI listens, evaluates, and adapts. No trainer needed. No scheduling. No inconsistency.
We are currently building and deploying this platform with one of India's largest automotive OEMs - across a dealership network spanning hundreds of locations. Here is what that looks like in practice.
The platform integrates directly with their existing LMS via secure SSO. Conversations are hosted on their own cloud infrastructure - no data leaves their environment. Scorecards flow automatically to dealership managers, regional heads, and national HQ. The pilot is designed to validate performance benchmarks before full network rollout.